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Answers to Frequently Asked Questions (FAQs) are below. If you don't see a helpful answer to your question, don't worry. Simply email us at support@buybryte.com and tell us about what you need. Someone from our friendly support team will reply as soon as possible.
support@buybryte.com
Please be sure to provide detailed information regarding your need - especially related to orders that have already been placed. By doing so, we will be able to understand better and provide helpful information more quickly.
FAQ
FREQUENTLY ASKED QUESTIONS
General Information
Q: WHAT CAUSES TEETH SENSITIVITY?
A: Teeth whitening treatments can sometimes cause temporary teeth sensitivity. It is important to note that the length of the treatment time is not necessarily the determining factor for this occurrence therefore, shortening treatment time is not necessarily a solution to reduce sensitivity. Some sensitivity is caused by certain concentrations of ingredients such as hydrogen and/or carbamide peroxide. These ingredients are common in whitening products because they effectively breakdown stains on the tooth surface and within the tooth enamel to whiten. Not everyone experiences sensitivity, however, if you do experience sensitivity during or after a whitening treatment, there are things you can do to help alleviate the discomfort. We recommend that you research solutions to share with a dental professional and consult with them to determine the best plan for you considering your individual use of any whitening product, your lifestyle, and your dental health.
TIPS FROM YOUR Bryte IDEA TEAM:
💡If you are concerned about teeth sensitivity, it is always a good idea to talk to a dental professional before doing any teeth whitening treatment. They can help determine the cause of your sensitivity and recommend the best course of action.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product.
💡It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: ARE CARBAMIDE & HYDROGEN PEROXIDE INGREDIENTS EFFECTIVE FOR WHITENING?
A: Teeth whitening products contain bleaches such as hydrogen peroxide or carbamide peroxide that break down stains into smaller pieces to make your teeth brighter. Carbamide peroxide and hydrogen peroxide are commonly used in whitening interventions and can readily permeate dental hard tissues.
*Source: American Dental Association Science & Research Institute
Carbamide peroxide and hydrogen peroxide are common ingredients used in teeth whitening products because they effectively breakdown stains on the tooth surface and within the tooth enamel to whiten.
TIPS FROM YOUR Bryte IDEA TEAM:
💡If you have any concerns or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product.
💡It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: ARE CARBAMIDE & HYDROGEN PEROXIDE INGREDIENTS IN WHITENING PRODUCTS SAFE & EFFECTIVE?
A: 1️⃣ 16 to 35% carbamide peroxide concentration is generally safe and effective for whitening teeth. 2️⃣ 35% concentration provides significantly more whitening effects compared to a 16% concentration. Bleaching ingredients like carbamide peroxide and hydrogen peroxide are commonly used in whitening interventions because they can readily permeate dental hard tissues and break down stains into smaller pieces to make your teeth brighter.
*Sources: The American Dental Association Science & Research Institute (ADASRI) and www.newmouth.com
TIPS FROM YOUR Bryte IDEA TEAM:
💡If you have any concerns or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product.
💡It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: CAN TEETH WHITENING TREATMENTS IMPROVE SURFACE AND DEEP-SET STAINING?
A: Whitening treatments can be effective on both extrinsic (surface) and intrinsic (deep-set) staining.
*Source: American Dental Association Science & Research Institute
TIPS FROM YOUR Bryte IDEA TEAM:
💡If you have any concerns or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product.
💡It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: CAN ARTIFICIAL TEETH OR RESTORATIONS BE WHITENED USING TEETH WHITENING PRODUCTS?
A: Only natural teeth can be whitened, not tooth-colored restorations.
*Source: American Dental Association Science & Research Institute
TIPS FROM YOUR Bryte SMILE TEAM:
💡If you have dental a type of cosmetic dentistry and/or restorations that you want to whiten - we always recommend that you contact your dentist about your desired outcome and make a plan. Let your dentist know about your Bryte product and inquire about its use for both a prep plan and a maintenance plan.
💡If you have any concerns or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product.
💡It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
FAQ
Product Information
Q: WHAT DOES THE BLUE LED LIGHT DO IN Bryte PRODUCTS?
A: WIRED AND WIRELESS MOUTHPIECES: The Blue LED light in the wired and wireless mouthpieces are designed to activate the carbamide peroxide ingredients in whitening products. This process creates an effect that breakdowns surface stains on the teeth as well as penetrates tooth enamel to reduce staining below the surface of teeth.
ELECTRIC TOOTHBRUSH: The Blue LED light in the electric toothbrush is intended to support good oral health and help maintain whitened results when used with an effective whitening product such as a toothpaste, powder, or foam. This LED light is not intended to whiten but to provide more visibility when brushing and support the maintenance of a whitened smile.
TIPS from Your Bryte IDEA TEAM:
💡It is best to ask a dental professional for product recommendations such as whitening toothpastes and other dental products.
💡Prior to your Bryte purchase or right after, share the news of your Bryte product and your desire to have a whiter smile and better oral health with your dentist. We belief that keeping an open line of communication between you and your local dental professional will always put you in a position of greater advantage.
💡If you have any concerns or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product. It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: WHAT ARE IMPORTANT DETAILS REGARDING Bryte WHITENING GEL PENS?
A: Here are 5 important details to know:
1️⃣ The pens contain Carbamide Peroxide (CP), an ingredient that is commonly used in whitening products because it can effectively breakdown surface stains and penetrate the tooth enamel to remove stains below the surface.
2️⃣ A 3 pack of pens have a shelf life of 12 months & according to the manufacturer, can provide enough gel for up to 25 treatments per pen depending on individual use.
3️⃣ The pens have a click design making them easy to hold and apply gel.
4️⃣ The gel should be applied to the tooth and NOT the mouthpiece. Also, avoid applying gel to gums or the gumline.
5️⃣ Pens should be refrigerated according to the manufacture, as if they are not properly stored the ingredients & whitening effectiveness may be compromised.
TIPS FROM YOUR Bryte IDEA TEAM:
💡Prior to your Bryte purchase or right after, share the news of your Bryte product and your desire to have a whiter smile and better oral health with your dentist. We belief that keeping an open line of communication between you and your local dental professional will always put you in a position of greater advantage.
💡If you have any concerns or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product. It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: WHAT ARE CONSIDERED WHITENING PRODUCTS AND WHITENING TREATMENT OPTIONS?
A: Whitening products and treatment options include:
1️⃣ In-office bleaching procedures by a dental professional
2️⃣ Dentist-supplied products for use at home
3️⃣ Over the counter (OTC) whitening products for use at home
*Source: (ADASRI) American Dental Association Science Research Institute
Bryte products are considered OTC whiteners, whitening products, and oral care products that support oral health and the maintenance of a whitened smile.
TIPS FROM YOUR Bryte IDEA TEAM:
💡Prior to your Bryte purchase or right after, share the news of your Bryte product and your desire to have a whiter smile and better oral health with your dentist. We belief that keeping an open line of communication between you and your local dental professional will always put you in a position of greater advantage.
💡If you have any concerns or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product. It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: WHAT SAFETY AND EFFECTIVENESS REGULATIONS DO TEETH WHITENING DEVICES HAVE?
A: Because teeth whiteners are Class I medical devices, the FDA does not grant them approval; however, these devices must still be registered with the FDA to show they adhere to general safety and effectiveness regulations. Once a device has complied, it can legally call itself "FDA Registered" to assure consumers it meets requirements for this low-risk category.
*Source: gloscience.com
You can look for this logo to be displayed on class 1 medical devices in areas such as on the product packaging and in the product user's manual. Bryte products that qualify display this certification in both of these areas.
TIPS from Your Bryte IDEA TEAM:
💡It is best to ask a dental professional for product recommendations such as whitening toothpastes and other dental products.
💡Prior to your Bryte purchase or right after, share the news of your Bryte product and your desire to have a whiter smile and better oral health with your dentist. We belief that keeping an open line of communication between you and your local dental professional will always put you in a position of greater advantage.
💡If you have any concerns or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product. It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: WHAT IS BPA AND WHAT DOES BPA FREE MEAN?
A - BPA stands for bisphenol A, an industrial chemical that has been used to make certain plastics and resins since the 1950s.
Exposure to BPA is a concern because of possible health effects imposed on all ages of people, from issues such as but not limited to behavior and the gradual development of health conditions and disease over time.
If you're concerned about BPA, you can take steps to reduce your exposure by purchasing and using BPA-free products.
Manufacturers are creating more and more BPA-free products which display this certification in areas such as but not limited to product packaging and user's manuals.
*Source: www.mayoclinic.org
Bryte products that qualify have this certification displayed in these areas.
TIPS from Your Bryte IDEA TEAM:
💡It is best to ask a dental professional for product recommendations such as whitening toothpastes and other dental products.
💡Prior to your Bryte purchase or right after, share the news of your Bryte product and your desire to have a whiter smile and better oral health with your dentist. We belief that keeping an open line of communication between you and your local dental professional will always put you in a position of greater advantage.
💡If you have any concerns or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product. It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
FAQ
Payment & Shipping
Q: WHAT ARE MY PAYMENT OPTIONS FOR ORDERING?
A: Bryte offers our valued customers several options to purchase an order.
Several payment options are displayed in the footer of this website for your quick and easy reference.
The following payment options are available:
- Most major Credit Cards such as but not limited to VISA, Master Card, Discover, and American Express.
- Digital payment services such as but not limited to Apple Pay and Pay Pal
- Most Bank Debit Cards
TIPS FROM YOUR Bryte IDEA TEAM:
💡You will see all payment options at the start of your checkout process - many of which are displayed in the footer for your quick and easy reference.
💡If you attempt to make payment at checkout and experience difficulties, you can reach out to support@buybryte.com to inquire. However, it is recommended that you first contact your related financial institute to inquire about your transaction.
💡A third party BNPL option is available at checkout to customers who want to pay overtime. It is called Shop Pay. Related details will be provided throughout the checkout process.
💡If you have any concerns and/or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product. It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: HOW SOON CAN I EXPECT TO RECEIVE MY ORDER?
A: Standard shipping and Expedited Shipping are available on this website at checkout. Standard shipping should always be available, however, if you do not see an option available at checkout it typically means it is not available in your delivery area.
Here are 5 details that impact delivery time:
1️⃣ Though shipping is generally regular and on time, shipping windows are approximate and managed by a contracted shipping and delivery vendor such as but not limited to USPS, UPS, FedEx, or DHL.
2️⃣Standard shipping typically requires 5 - 10 business days for delivery.
3️⃣Expedited shipping can typically get your order to a delivery address within 2 - 3 business days.
4️⃣Both of these delivery windows begin once an order has been processed by the warehouse/fulfillment center and has been picked up by a shipping/delivery vendor.
5️⃣Processing at our fulfillment center can take up to 2 - 3 business days.
TIPS from Your Bryte™ IDEA TEAM:
💡A link to our Shipping Policy is located in the footer of the website. We recommend referencing it for a comprehensive and detailed explanation regarding shipping.
💡If you have questions regarding a product, an order that has not shipped yet, or a necessary return that needs to be shipped back, reach out to our Bryte IDEA TEAM at support@buybryte.com.
💡If you have any concerns and/or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product. It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: HOW CAN I GET INFORMATION ABOUT AN ORDER OR A RETURN?
A: So glad you asked - it's very simple.
- If you have order and/or return questions, please reach out to our Bryte™ Idea Customer Service Support Team at support@buybryte.com.
- The Bryte™ Idea Customer Service Support Team can help most with product questions, orders prior to leaving our warehouse/fulfillment center, and returns.
- Complete information regarding returns, refunds, and replacements can be found in our Return Policy located in the footer.
TIPS from Your Bryte™ IDEA TEAM:
💡If you have questions regarding a product, an order that has not shipped yet, or a necessary return that needs to be shipped back, reach out to our Bryte IDEA Customer Service Support TEAM at support@buybryte.com.
💡If you have any concerns and/or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product. It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.
Q: WHERE CAN I FIND THE POLICIES?
A: You can find the following policy links in the footer:
1️⃣ Privacy Policy
2️⃣ Return Policy
3️⃣ Shipping Policy
4️⃣ Terms of Service
TIPS from Your Bryte IDEA TEAM:
💡If you have questions regarding a product, an order that has not shipped yet, or a necessary return that needs to be shipped back, reach out to our Bryte IDEA TEAM at support@buybryte.com.
💡If you have any concerns and/or questions regarding teeth whitening products and/or oral care products, it is always a good idea to talk to a dental professional before using any product or doing any treatment. Dental pros can help determine the best plan for you considering your use of any product, your lifestyle, and your dental health.
💡It is important to follow the instructions carefully on any type of teeth whitening and/or oral care product. It is also recommended that you consult with a dental professional if you have any concerns or questions from start to finish.
*Results may vary due to individual use, lifestyle, and dental health.